If you’re going to take your business to the next level, then sooner rather than later you’ll need to bring employees on board. While this might seem like an easy enough task, in practice it can turn out to be quite tricky. Depending on your industry, you might find that there’s a skills shortage, or that it’s difficult to develop a hiring process that results in a stellar employee. It’s worthwhile taking the time to find the process that works for you, however, as there can be big consequences to hiring the wrong person, as we’ll see below.
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Cost of Rehiring
Your employee should eventually end up making you money, once they’re up to speed with their duties and responsibilities. But what if it quickly becomes clear that they’re not going to be up to the job? Then you’ll have to fund the cost of a replacement. Keep in mind that the costs of hiring aren’t limited to just putting an advert online. There’s also the matter of training, lost productivity as they get to grips with the job, and any finders fee you have to pay if you go through an employment agency.
Legal Problems
No matter what industry your business is in, there’s always a chance that your employees can do you harm. And that’s why it’s imperative that you don’t just ask for background checks, but that you follow up with them. In some cases, a criminal background check might be merited too. The issues can become particularly problematic if they have access to your customer’s private data. As Ivrnet outline, credit card fraud is a big problem that can cost companies their customer’s trust, as well as money they need to spend on settlement fees. It doesn’t take an army of employees to do this damage; just one rogue employee.
Bad Energy
A happy workforce is a productive workforce. But as with most things in life, the enjoyment of the environment can be easily compromised by a single person. If they’re bringing bad energy to the team and otherwise making it a less enjoyable place to work, then you might soon find that morale begins to take a downward turn. This will, in the best case, reduce your worker’s output, at worst, invite people to jump ship and head to work for another company.
Reduced Customer Service
You already know how important your customer service is to the success of your business. As such, it’s imperative that all of your employees have your customer’s needs at the forefront of what they do. If you find that that one of your employees isn’t quite as hot when it comes to customer service, then you might find that you’re losing customers, all because one of your staff members didn’t understand the memo.
Getting Around It
To get around these issues, hire properly. Employ people you can trust, and who fit in with your overall company culture. Your hiring process may take time to become watertight, but you’ll get there eventually.
