It’s no secret that running a business requires many departments to work simultaneously — from bookkeeping to daily task management and the like. The best way to make it all work? Outsourcing. Whether a business is at its startup stage or thriving at an enterprise level, there will always be room to streamline processes with outsourced labor.
Outsourcing offers businesses a means to maintain daily operations through an outside service provider rather than holding a team in-house. This strategy enables a company to focus on its most essential tasks since miscellaneous work is entrusted to industry professionals — all this without having to shell out a considerable budget in building a full-time, onsite team. It’s an appealing, cost-effective alternative, especially for small businesses.
In 2019, more than one-third of small businesses outsourced o refine their operations. The kind of services utilized spans various fields of expertise, including accounting, IT, and digital marketing. The best part about outsourcing? You have many options to choose from. One of the most important things to consider in outsourcing is where you’re getting the help you need. Many Asian countries with outsourcing services can offer high-quality work and excellent results.
Finding Quality Outsourcing Companies Across the World
Depending on the kind of outsourced services your business needs, different countries will have various specialties. Here are some of your top options.
Philippines
The Philippines is a country with a heavily westernized culture and a high English proficiency compared with its neighboring Southeast Asian countries. It is also home to many business process outsourcing (BPO) agencies worldwide.
Key industries: Customer service and front-end operations
What to consider: The Philippines is the world’s call center capital with 16 to 18% of global outsourced services. It ranks as the 2nd top country with a high English literacy rate in Asia, while it stands in the 27th spot worldwide.
India
Recognized as one of the countries that have pioneered the call center industry, India has nearly 4 million skilled employees in its software and information technology workforce.
Key industry: Tech support and IT-related services
What to consider: India is one of the top countries to produce STEM (science, technology, engineering, and mathematics) graduates, with the figures reaching 2.6 million in 2016. This statistic makes the country an ideal remote resource for various IT services. Due to the country’s fast development, however, labor costs may increase.
Brazil
The country caters well to Latin and North American businesses with agents working in standard office setups.
Key industry: Tech support and IT-related services
What to consider: Brazil’s tech market continues to readjust the growing demands for end-user companies at competitive prices.
Argentina
The country invests in educational opportunities for its citizens by incorporating computer education in school programs.
Key industry: IT and software development
What to consider: Similar to Brazil, Argentina is suitable for nearshore outsourcing for North American businesses. This geographical advantage minimizes differences in time zones. The country also banks on supporting the innovation and technological development sector with incentives for industry professionals.
Choosing the Right Outsourcing Company
When selecting an outsourced partner, it’s essential to keep in mind that track records and references are positive. Some differences need careful attention, such as language and cultural barriers, time zones, infrastructure, and technology. Look into these factors right off the bat to ensure you’re getting a suitable partner. Finding a reliable outsourcing partner is beneficial to any business. It enables a company to manage seasonal projects and standard day-to-day tasks while focusing on its core goals, maintaining cost-efficiency, and delivering high-quality services the business promotes.
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